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How does TherapyHosting.com handle security? What are the transaction fees for booked appointments? What does a therapist get when you use TherapyHosting.com to build and host your website? Can I change my website's theme (template)? Can you design a custom template for me that is not available to any other therapist? I have a website - can I just plug in the Virtual Office? I have a domain name, can I use that? Can I set my own fees? How am I paid for sessions booked on my site? Can my fees be paid to me by direct deposit? What kind of content can I upload to my website? I want to further customize my website. How does TherapyHosting.com compare with other Website services? |
I want to practice Online Therapy and expand my practice. How is it done? Your account comes with an Online Therapy quick-start course, created by Dr. Kathleene Derrig-Palumbo. We also offer an expanded course that qualifies for continuing education credit. Dr. Derrig-Palumbo's "Online Therapy, A Therapist's Guide to Expanding Your Practice" published by W.W. Norton is recommended reading. How does TherapyHosting.com handle security? TherapyHosting.com takes a trifurcated approach to managing security. Hardware is located in only the most secure locations, and is accessed by following an access protocol. The software security protocol is based upon complying with HIPAA and other legal and ethical considerations, and the use of SSL encryption when transferring appropriate data. Lastly, the human resources protocol is focused upon maintaining the confidentiality necessary while managing the operations of the company. What are the transaction fees for booked appointments? When a client books an appointment through your website, there are two possibilities as to how your professional fee may be paid: 1. The appointment may be paid by credit card. If the appointment is to be held in person or by telephone, we charge a flat 3% for the credit card transaction. If the appointment is booked for an online meeting, we charge a 10% transaction fee. The 10% fee includes the credit card transaction fee, bandwidth charges, customer care and technical support for you and your clients. Payments are remitted to you every two weeks, less our transaction fees. 2. If the appointment is not paid for through your website, then we charge a $.10 per minute fee billed monthly. What does TherapyHosting.com provide to therapists? Therapists may use any of the features included in their TherapyHosting.com account. This includes the Website builder and all Virtual Office functionalities. TherapyHosting.com is extremely versatile - use the functions that are of interest to you, and add or subtract any functionality at any time. Can I change my website's design (template)? As many times, and whenever you want. We regularly upload new designs. Can you design a custom template for me that is not available to any other therapist? Absolutely - email us for details. I have a website - can I just plug in the virtual office? Yes! Contact us directly for details. I have a domain name, can I use that? Yes! Just follow the directions during setup. Can I set my own fees? YES . this is your practice, and your practice only. You determine all aspects of it. As a guide, many therapists set their fees at $1.60 per minute ($80 50 minute sessions). The only exception is that "E-mmediate Care" (if you choose to offer Online Therapy services, E-mmediate Care allows you to take "walk-in" clients who want Online Therapy). E-mmediate Care is billed at $1.60 per minute, no matter what fee you have set for your booked sessions. You may opt in or out of ecare at any time. How am I paid for sessions booked on my site? TherapyHosting.com issues payments to therapists every 2 weeks and retains a 10% transaction fee if you meet with a client using the virtual office, and a 3% transaction fee if a client books through your website but meets with you in person. Can my fees be paid to me by direct deposit? Yes, contact us and we will set that up for you. What kind of content can I upload to my website? Flash (.swf) Video (.wmv, .mov) Audio (.mp3) Presentation (Powerpoint) (.ppt) Document (.txt, .doc) Spreadsheet (.xl) Html (.html) Pictures (.jpg, .gif) I want to further customize my website. Whether you want a ground-up rebuild or a few minor adjustments, we can help you. Contact us for more details. How does TherapyHosting.com compare with other Website services? TherapyHosting.com is built specifically to service the needs of psychotherapists, in a manner consistent with the legal and ethical requirements of the profession. Security and confidentiality make up the foundation of our services, and we utilize proprietary procedures and protocols to ensure that this mandate is not compromised. Our CEO is a leading figure in the field of online mental health care, and is a published author and international speaker on the subject. TherapyHosting.com has packaged all the Website services a psychotherapist might need in one product. We have more value and benefits and are less exepensive than any other alternative service available. |
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